Approx. 32 hours (self-paced)
Supported self-study

The Cisco Certified Support Technician – Cybersecurity course prepares learners for the CCST Cybersecurity (100-160) exam by introducing foundational cybersecurity knowledge and practical skills required to support and protect modern IT environments.
This course focuses on essential cybersecurity concepts including security principles, privacy, authentication and access control, common attacks and threats, security tools, and incident response. It is designed for individuals entering the cybersecurity field or IT professionals seeking to build a strong security foundation using Cisco-aligned technologies and best practices.
The goal of this course is to provide you with all the tools required to prepare for the Cisco Certified Support Technician – Cybersecurity (100-160) exam, including text-based lessons, video demonstrations, lab activities, self-assessment questions, and a practice exam to maximise first-attempt success.

To discuss course suitability, certification pathways, intake availability, and enrolment options, please speak with a Student Advisor.
Upon successful completion of this course, students will be able to:
There are no formal prerequisites for this course.
Basic familiarity with computers, operating systems, and networking concepts is helpful but not required.
Exam Pass Pledge – If you follow the certification preparation method and fail the corresponding vendor exam within 30 days of your last practice test attempt, we’ll give you another opportunity to take the vendor exam via an exam voucher or store credit for the amount of the exam.
This course is ideal for individuals pursuing entry-level cybersecurity and IT support roles such as
It also provides a strong foundation for progression into further cybersecurity and networking certifications, including CCNA, CompTIA Security+, and additional Cisco security pathways.
This course is designed for individuals entering the cybersecurity or IT support field who want to develop foundational security and networking knowledge. It is suitable for career starters, students, service desk professionals, and IT support staff seeking to build cybersecurity awareness aligned to Cisco technologies.
Study wherever you are, no classrooms, no commute. All of our courses are completely online, so you can fit study around your work and lifestyle.

Get real support from real people. Our tutors are qualified professionals based right here in Australia (not outsourced overseas) so you’ll always get high-quality, relevant feedback.

Learn on your terms. There are no strict deadlines or timetables. Move through your course at a pace that suits you and your goals, with the option for unlimited access meaning you can take as much time as you need to complete your course.

We’ll help you take the next step after your studies. Our Career Centre offers résumé advice, interview preparation, and job placement assistance through our recruitment partners, so you’re ready to land that first role or leverage your new qualification to move upward.

Learn on your terms. There are no strict deadlines or timetables. Move through your course at a pace that suits you and your goals, with the option for unlimited access meaning you can take as much time as you need to complete your course.

Quality education shouldn’t be out of reach. We offer flexible and affordable payment options to suit every budget, including upfront discounts, buy now pay later, and our own interest-free weekly payment plans starting from just $25 per week. Start studying now without the financial stress and invest in your future on terms that work for you.








fortnightly cost



“The student advisor was really helpful. They listened to my goals and pointed me toward the right course. I feel a lot more confident now.”

Your learning experience matters to us.
If it’s not the right fit, you can switch programs or cancel within 7 days under our refund policy. No stress, no complications - just genuine support while you find the course that suits you best.



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Course access provided within 30 minutes (during business hours)
Course login details sent via email
Follow-up check-in call from your student advisor.



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Prefer to set up your payment plan or complete payment over the phone?
Your student advisor can assist with the enrolment process.
